Managed IT Services for Businesses in London

Managed IT services help businesses grow and be productive, competitive and secure. The Final Step is an award-winning managed IT service provider, offering high quality support and expertise to small and medium-sized businesses in and around London.

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Providing managed IT solutions to businesses in London since 1987

 

The Final Step has been providing managed IT services to small and medium-sized businesses in London for almost 40 years. In that time, we've developed long-standing relationships with clients from various sectors, including accountants, financial services, and law firms. We take pride in consistently providing expert advice and an exemplary service.

Whether you're looking for IT migration services to move from Google Drive to Microsoft 365, managed IT security services to help you resist cyber attacks and improve your data privacy, or cloud services to provide a better hybrid working environment, The Final Step has you covered. As a security-first MSP in London, we’ll keep your IT infrastructure running smoothly in any situation.

 
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Our managed IT services for small and medium-sized businesses in London

 

Our managed IT solutions include a comprehensive range of IT services for SMBs. See more below to find out how we can help your business grow through strategic IT.

Outsourced IT

Outsourced IT
IT Migration

IT Migration
Managed IT Security

Managed IT Security
Microsoft 365-1

Microsoft 365
IT Backup Services

IT Backup Services
Cloud Services

Cloud Services
IT support Laura-devine

The Final Step provides a professional, user-friendly, solutions-focused service. I have recommended the company to many contacts.

Laura Devine - Managing Partner, Laura Devine Immigration

City of London, London

IT Support company peter-martin-intermusica

TFS’s philosophy of building long-term working relationships is evident throughout. They care about partnership rather than just short-term transactions.

Peter Martin - Director, Intermusica

Westminster, London

The Final Step did a really fantastic job. We are a highly demanding client and have very specific requirements. Throughout the whole process, TFS maintained a methodical, thorough approach which has resulted in a first-class set-up which supports us perfectly.

Mark McDerment - Finance Director

London

We have used The Final Step as our IT support for nearly a year and a half and we couldn’t be happier with the level of service that they provide. They have helped to massively transform our IT infrastructure, enabling us to tighten our security as well as seamlessly moving us to cloud-based working.

Nicola Creighton - Office Manager, Fox Rodney Search

City of London, London

Why choose The Final Step for your managed IT services?

Cyber security peace of mind

Most businesses want to keep their staff and clients safe with secure data storage, but it's difficult to know and prove they've taken the proper precautions

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Our cyber security services ensure compliance, thanks to a proven, robust, and flexible process for managing cyber security risks, so you can inspire confidence in those you work with and would like to work with. See your risks reduce as you work through an agreed-upon plan.

Support your team and operations

You want a partnership that makes your life easier, frees up your time and demonstrates a good return on your technology investment.

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This is true whether you’re an Office Manager with day-to-day responsibilities for IT, or a Senior Partner responsible to the board for IT.
 
You will have a dedicated contact whom you will get to know and trust. We have an exemplary record of retaining clients and staff, because IT works more effectively when it is properly managed by a partner with technology expertise who is an extension of your team and is committed to your success.

Move your business forward...

...with long-term planning. A consultative approach ensures you make the best use of technology.

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This keeps your business competitive and ready for the future. Your dedicated Technical Account Manager will align your IT with your business goals, budgeting and mapping out the road ahead to success.

Trusted long-term partnership

We see your success as our success.

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All our work with you is based on our core values of being helpful, respectful and honest. We are committed to being both a technically expert and people-focused business.

Maintain productivity

Because our managed IT support services in London are designed around servicing you, your calls go straight through to our first responders.

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Keep your colleagues happy and productive by relying on our London-based helpdesk and maintenance teams.
 
Both are built on industry-leading best practices and earn world-class customer service accolades and Net Promoter Scores. The quality and speed of our responses earns our clients’ approval.

Excellent, rapid service

We prioritise customer service. Our metrics are consistently best in class.

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We don’t outsource or use overseas call centres. We answer the phone within 3 rings and answer your emails within 15 minutes.
 
If you need us, we won’t keep you waiting. If you need us out of hours, someone will be there to help.

Certified by and partnered with the best

Our tailored approach

The Final Step understands that each business has different needs, priorities and desires. We don’t offer an off-the-shelf, one-size-fits-all package, as all of our support and services are tailored to your individual business needs so that you can truly get the most out of your IT investment.

We consider IT a catalyst for business growth and success – IT support is a service, not a commodity that you can turn on and off as you please. Unlike many managed service providers, we don’t cut any corners – our IT support package is comprehensive, we invest heavily in our staff and service quality.

We’re proudly best in class at what we do.

A solution for every challenge

Our managed IT services are your solution for every one of your challenges. Whether you have an internal team or not, our outsourced IT for small and medium-sized businesses will drastically improve your technology and provide the scalability to grow your business.

Whether you’re new and looking to get started with Microsoft 365 or you’re a long-standing business wanting IT migration services to move from Google to Microsoft, we’ve got you covered. Whether you’re already in the cloud or looking to get involved, our cloud services and IT backup solutions will mean that all your data and hard work is backed up regularly.

Managed IT Services FAQs

What are managed services in the IT industry?

Managed IT services are the outsourcing of a company’s IT management, monitoring and maintenance to a third-party known as a Managed Service Provider (MSP). These MSPs work in the background to take care of a company’s cyber security, backup, patching and any other monitoring and maintenance, as well as in the foreground when there are any change requests from users or incidents to respond to. Managed IT services tend to be subscription-based services and sometimes come in packages, so costs are predictable and services are scalable.

Why do businesses need managed IT services?

Managed IT services reduce downtime for your users, improves cyber security as processes are completed to strict security frameworks and gives your users access to extensive expertise for any questions or issues they may have. This allows you to focus on your everyday operations without worrying about issues or requests taking up a lot of your time.

Is managed IT better than in-house IT?

For small to medium-sized businesses, managed IT is generally a better option than in-house IT because it is directly scalable, offers a wide range of expertise from day one and is much more cost-effective. In-house IT may be better for larger businesses that have the resources for a dedicated team, but generally costs more and you may have access to fewer experts at any given time. Some businesses opt to employ one or two dedicated IT experts as well as an MSP, which can help smooth out processes and improve knowledge of IT across your business.

How do I choose a managed IT provider?

Managed IT providers should be compared with a consideration of multiple factors, such as: customer support; service offerings; experience; compliance; business needs; SLAs; availability; value for money; and more. This can be a long process and you should definitely compare several providers. Many businesses compare MSPs primarily on cost, but remember: you get what you pay for. IT should be considered as a catalyst for growth and success, not just a commodity for break-fixes.

Not sure where to start? Book your free consultation.

Speak with our experts in a free 30 minute consultation to find the right IT solutions for your business.