Item: IT Support London
Rating: 4.8
Author: the final step

Our IaaS offering is not an off-the-shelf solution. We tailor infrastructure solutions to meet the specific needs of your particular business, whether that means working with your existing equipment, providing on-site support or calling on trusted partners for specialist requirements.

If your business has particular security concerns, compliance pressures or operational constraints, we'll work with you to build a setup that truly fits your needs.

Hardware

We supply, configure and help manage all the physical components your business needs:

Servers for hosting applications and data
Computers and laptops procurement for your workforce
Routers, switches and firewalls to keep your network secure and connected

Our team is highly experienced in ensuring everything is optimised for performance and reliability, with proactive monitoring and support tailored directly to your business.

Software

From operating systems to your bespoke line-of-business applications, we manage:

OS deployment and updates
Application licensing and patching
Provision of your line of business (LOB) apps

We also integrate security into every layer - from endpoint protection to secure configurations - ensuring your IT environment is safe and compliant.

Networking

We design and maintain robust network infrastructures:

Routers, switches and firewalls configured for speed and security
VPNs and remote access for hybrid or multi-location teams
Network monitoring and optimisation to prevent downtime

Security is baked into every networking solution, with firewalls and access controls tailored to your business needs.

Cloud Services

We help SMBs embrace the cloud with scalable, secure solutions:

Azure Virtual Desktop for remote and hybrid work
Cloud-hosted servers for flexibility and cost-efficiency
Backup and disaster recovery to protect your data

Whether you're migrating to the cloud or just want to improve your current setup, we make it seamless and secure.

The Final Step provides a professional, user-friendly, solutions-focused service. I have recommended the company to many contacts.

Laura Devine - Managing Partner, Laura Devine Immigration

City of London, London

IT Support company peter-martin-intermusica

TFS’s philosophy of building long-term working relationships is evident throughout. They care about partnership rather than just short-term transactions.

Peter Martin - Director, Intermusica

Westminster, London

The Final Step did a really fantastic job. We are a highly demanding client and have very specific requirements. Throughout the whole process, TFS maintained a methodical, thorough approach which has resulted in a first-class set-up which supports us perfectly.

Mark McDerment - Finance Director

London

We have used The Final Step as our IT support for nearly a year and a half and we couldn’t be happier with the level of service that they provide. They have helped to massively transform our IT infrastructure, enabling us to tighten our security as well as seamlessly moving us to cloud-based working.

Nicola Creighton - Office Manager, Fox Rodney Search

City of London, London

Is your infrastructure ready for hybrid work, secure collaboration and investor scrutiny?

Our services help you organise workloads for better sharing, security and recovery - whether you're using cloud, traditional on-premises setup or a hybrid setup. We work with businesses that need reliability, speed and control, and we help them build IT environments that support growth and meet rising expectations from regulators, insurers and stakeholders.

Scalability and Flexibility

Our IT IaaS for London's small and medium-sized businesses and enterprises offers unparalleled scalability to accommodate business growth without infrastructure constraints.

Scale server capacity up or down based on demand, add cloud storage as needed and expand networking capabilities seamlessly. This flexibility enables rapid response to market opportunities whilst controlling infrastructure costs through optimised resource allocation.

Return on Investment and Operational Efficiency

Our managed IT infrastructure services are built to deliver long-term value. Whilst moving to platforms like Microsoft may initially increase costs compared to legacy providers, the long-term benefits are clear - improved reliability, better security and infrastructure that supports how your business actually works. We help you invest in systems that scale with your needs, meet compliance demands and reduce the risk of downtime or data loss.

Our infrastructure lifecycle management ensures optimal performance throughout your technology investment, whilst our IT backup solutions protect against data loss and operational disruption. Transform fixed infrastructure costs into flexible operational expenses aligned with business performance.

Enhanced Reliability and Security

Achieve superior uptime utilising systems across multiple data centres, ensuring business continuity even during unexpected events.

Our disaster recovery infrastructure provides comprehensive protection for critical business systems, whilst our infrastructure support team monitors performance 24/7. This resilience enables confident business operations, knowing your infrastructure foundation is secure and reliable.

Expertise on Demand

Our team of certified professionals becomes an extension of yours. You get access to deep technical knowledge without the overhead of hiring in-house - ideal for small and medium businesses looking to stay competitive.

Time-Saving Automation

We automate routine tasks like updates, patching and monitoring, freeing up your internal resources and reducing human error. That means faster response times and fewer disruptions.

Proactive Infrastructure Monitoring and Support

Our dedicated team provides continuous infrastructure monitoring using advanced analytics to identify potential issues before they impact your operations. From server performance optimisation to network infrastructure maintenance, we ensure your business infrastructure operates at peak efficiency. Our infrastructure audits identify opportunities for improvement and ensure compliance with industry standards.

Comprehensive Backup and Security Services

Protect your valuable data through our multi-tier backup solutions spanning cloud storage and secure data centres. Our cyber security specialists implement robust security systems tailored to your industry requirements, ensuring data protection and regulatory compliance. Regular security assessments and infrastructure upgrades maintain protection against evolving threats.

Strategic Technology Partnership

As your dedicated infrastructure partner, we align our cloud solutions with your business objectives. Our technology services business model focuses on enabling your success through reliable infrastructure services rather than simply providing technology. This partnership approach ensures our infrastructure solution evolves with your changing requirements whilst maintaining optimal performance and security.

Industry-Leading Infrastructure Projects and Expertise

Our extensive portfolio of infrastructure projects demonstrates our capability to deliver complex cloud infrastructure implementations across diverse industries. From comprehensive data centre infrastructure deployments to specialised cloud computing environments, we possess the technology expertise to execute projects at scale.

Our managed service provider credentials include successful virtualisation projects, large-scale cloud migrations and custom infrastructure solutions for London's leading enterprises. We also provide IT infrastructure services for small and medium-sized businesses across the capital for a wide range of sectors.

IT Infrastructure Management Services in London

Comprehensive Infrastructure as a Service (IaaS) Solutions