Mansukh is our Customer Service Manager and has been with The Final Step since May 2005. He studied Computer Aided Engineering at Liverpool John Moores University and qualified in 1995, having already worked in technical support for a major chemical company. Mansukh earned his Microsoft Certified Systems Engineer status in 1999 and also holds Dell, Toshiba and Compaq service accreditations. He also has considerable experience in administrating and supporting network infrastructures.
If you have a customer service issue you would like to raise please contact Mansukh using email@example.com.
TWO MINUTE INTERVIEW
What do you enjoy doing when you’re not at work?
I love spending time at the weekend with my family – playing various games with my son Kiran and desperately trying not to lose, which is getting harder by the day! We also like watching football – he’s a Liverpool supporter too, but then he didn’t get much choice. We both love commentating and scrutinising throughout the game, and often disagree – which is much more interesting than the commentators on TV. The language is often a lot stronger too, particularly if Manchester United are playing!
Likes or dislikes?
I hate watching Liverpool lose, or Manchester United win! Both of which seem to happen quite a bit lately. I also get really annoyed when I’m unable to fix an IT problem, which happily isn’t that often . . . In fact I like trying to show Kiran that Dad doesn’t just simply reboot PCs for a living – but I’m not doing too well with this at the moment!
Awards, accomplishments or anything you are particularly proud of?
Passing six Microsoft Exams in a period of two and a half months to achieve my MCSE for the first time – and I’m the only guy I know in IT who has a Grade A Physics A-Level! I’m also proud to have recently successfully managed a complete home renovation project, which involved us all vacating the property for seven months, whilst my wife and I were both working and Kiran was at school.