The Final Step

Simon is one of our Directors and joined The Final Step in 1990. He studied English at King′s College London and became a Microsoft Certified Professional in 1996, but now focuses on customer satisfaction within the business – a key role indeed! His primary role is to ensure that our clients are happy, and he is always there to chat to them about what they like, and what they would like to change, about our service. On the technical side, Simon’s particular interest is Microsoft Office and he has considerable experience in training, customising and troubleshooting the various programmes that make up the Office suite.

TWO MINUTE INTERVIEW

What do you enjoy doing when you’re not at work?

I love blue skies, mountains, snow and skiing – though less keen on chair lifts that don’t move in biting winds! I’m also a keen photographer, particularly portraits, though I’m struggling to get to grips with all the functionality of my new digital SLR. But hey, I’m in IT - how hard can it be?

Likes or dislikes?

I’m a big fan of ‘order and neatness’ - but with two small boys at home it’s like trying to hold back the tide!

What would you have done if you hadn’t gone into IT?

Well I used to be a professional actor. Sadly, all theatrical leanings are now abandoned, but I still enjoy getting lost in a good story, whether that’s in conversation, a book, theatre, film or TV. The Hay-on-Wye festival is a great ‘time out’ as far as I’m concerned.

Earliest memory?

Watching rugby with my dad, supporting Scotland. Seeing Scotland lift the World Cup isn’t too much to ask is it?